Welcome to Suyla. By accessing this website or purchasing any products or services from Suyla, you agree to the following terms and conditions. Please read them carefully before using our site or making a purchase.

Services and digital products

Suyla is a digital service agency providing digital products and services, including but not limited to downloadable files, fillable forms, templates, design services, and custom digital work.

All products and services are delivered digitally. No physical products are shipped.

Digital delivery

Once payment is completed, digital products are delivered immediately or within the timeframe stated on the product or service page. It is your responsibility to ensure that your email address, download access, and device compatibility are correct.

No refunds or exchanges

Due to the digital nature of our products and services, all sales are final.

No refunds, returns, or exchanges are offered under any circumstances, including but not limited to:

  • Change of mind
  • Accidental purchase
  • Incompatibility with your software or device
  • Failure to read product descriptions
  • Partial use or non-use of files or services

By purchasing from Suyla, you acknowledge and agree to this no-refund policy.

Custom services

For custom digital services such as website design, branding, or tailored digital documents:

  • Work begins after payment is received.
  • Once work has started, the service is non-refundable, regardless of project stage.
  • Any revisions, scope changes, or additional work may require additional fees.

Intellectual property

All digital products, files, designs, and content provided by Suyla remain the intellectual property of Suyla unless otherwise stated.

You may:

Use purchased files for personal or business use as intended.

You may not:

  • Resell, redistribute, share, or reproduce files
  • Claim the work as your own
  • Use files for commercial resale unless explicitly licensed

Limitation of liability

Suyla is not responsible for:

  • Any loss, damage, or issue resulting from the use or inability to use our digital products or services
  • Business losses, data loss, or software incompatibility
  • Third-party platform issues (Etsy, Stripe, PayPal, hosting providers, etc.)
  • All products and services are provided “as is” without warranties of any kind.

User responsibility

You agree to:

  • Provide accurate information during checkout
  • Use digital products responsibly and legally
  • Review product descriptions and requirements before purchasing

Changes to terms

Suyla reserves the right to update or modify these terms at any time without prior notice. Continued use of the website or services constitutes acceptance of the updated terms.